Charmaine
Keller
Sprint
PCS
Customer
Solutions Retention Education Campaign
This training awareness campaign started as a renewed
focus for the Customer Retention staff. Using the Sprint-sponsored
Petty car tied with the campaign slogan "Race to Retain",
the campaign began with the designing and illustrating of an identity
logo.
Banners
and posters distributed throughout the contact centers helped
draw the Retention Customer Solution staff's attention to priority
points of focus.
Notepads
and pens at each station helped keep the points top in their minds
when handling customers.
charmaine@blueskiescreative.com
©2000-2006
Sprint PCS, Inc.
